Support
Last updated 9 June 2026
Contact us
Need help, hit a bug, or have a question? Email support@getworkrate.appand we'll get back to you.
Frequently asked questions
What does Workrate do?
You give it a rep goal and a time budget, and it builds a fixed pacing plan to help you hold that pace through the rounds. It then tracks each workout — by session tag, with an optional note — so you can see your progress over time. It structures and tracks your training; it isn't a coach and won't change the plan for you mid-workout.
Where is my workout data stored?
On your device. Workrate has no accounts and no server, so your data never leaves your phone. The trade-off: deleting the app deletes its data, and it isn't backed up by us. See the Privacy Policy.
Why does Workrate ask for microphone access?
It doesn't record anything. The permission comes from the audio library Workrate uses to play pacing cues during a workout. No audio is captured or sent anywhere.
How do I manage or cancel a Pro subscription?
Subscriptions are billed by Apple or Google. Manage or cancel them in your App Store or Google Play account settings under Subscriptions — not inside Workrate.
I found a bug or have a feature request.
Please email us at support@getworkrate.app with your device model and what happened — it genuinely helps.